Privacy Policy

Our Privacy Policy

Effective Date: 17/07/2024

1. Introduction

Welcome to DesAfrica. We value your privacy and are committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://desafrica.com)(the "Site") and use our services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data: When you register on our Site, subscribe to our newsletter, or engage in other activities, you may provide personal information such as your name, email address, phone number, and payment information.

Derivative Data: Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

3. Use of Your Information

In accordance with POPIA, we will use your information for various purposes, including:

  • Providing and managing your access to the Site.
  • Personalizing and improving your experience on the Site.
  • Processing your transactions and managing your orders.
  • Communicating with you, including sending you updates, newsletters, and marketing communications.
  • Responding to your inquiries and providing customer service.
  • Analyzing usage trends and measuring the effectiveness of our marketing efforts.

4. Disclosure of Your Information

We may share your information in the following situations:

  • With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Requirements: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect and defend our rights or property, or prevent fraud and illegal activities.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights Under POPIA

Under POPIA, you have certain rights regarding your personal information, including the right to:

  • Be informed about the collection and use of your personal data.
  • Access and obtain a copy of your personal data.
  • Rectify any inaccuracies in your personal data.
  • Request the deletion of your personal data.
  • Restrict or object to the processing of your personal data.
  • Withdraw your consent at any time.

To exercise these rights, please contact us using the contact details provided below.

7. Third-Party Websites

The Site may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Mpho Moloi
CEO/Founder, DesAfrica
Email: info@desafrica.com

PS: We try to respond requests within a reasonable time. However occasionally or other circumstances it may take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.